Patient Service Specialist - Medical Front Office

Job ID 290540
Full Time
6818 Austin Center Blvd, Suite 111
Austin, TX 78731-3199

Job Description

Baylor Scott & White Institute for Rehabilitation

Location: Austin, TX (Far West)

Split position between Far West and Northcross clinic locations

Patient Service Specialist (PSS)

 Hours: vary between Monday - Friday 7am - 7pm

Full Time


Compensation depends upon candidate’s years of experience and internal equity.

This is an entry-level position.

Starting salary: $18 per hour based off experience


Benefits of becoming a Patient Service Specialist with us:

We strive to provide our employees with a solid work-life balance, as we understand that happy employees have both fulfilling careers and fulfilling lives beyond our doors.

  • Health, Dental, and Vision insurance; Life insurance; Prescription coverage
  • Paid Time Off (PTO) and Extended Illness Days (EID)
  • A 401(k) retirement plan with company match
  • Short and Long Term Disability
  • Personal and Family Medical Leave
  • PSS Ladder Program

*Eligibility and effective dates vary


Looking for a customer service, detail oriented individual who is able to work in a fast paced environment. Tasks include check in, check out, insurance verifications, scheduling, reports, faxing and scanning and other office duties. To provide outstanding customer service to patients and staff.

  • Greets patients
  • Answers phones
  • Patient intake and data entry
  • Insurance verification and pre-authorization
  • Schedules patient appointments
  • Operates front office of outpatient centers
  • Supports therapists and therapy assistants
  • Daily cash balancing and weekly banking deposits


  • HS diploma or GED is required

Preferred Experience

  • Customer service experience
  • Knowledge of insurance verification
  • Healthcare, medical, or dental office administration

Additional Data

Select Medical is committed to having a workforce that reflects diversity at all levels and is an equal opportunity employer. Qualified applicants are considered for employment, and employees are treated during employment without regard to race, color, religion, national origin, citizenship, age, sex, sexual orientation, gender identity, marital status, ancestry, physical or mental disability, veteran status, or any other characteristic protected under applicable law.