Patient Service Specialist - Medical Front Office

Job ID 287971
Full Time
7217 Telecom Parkway, 2nd Floor
Garland, TX 75044-2202

Job Description

Baylor Scott & White Institute for Rehabilitation

Garland, TX  (Telecom Pkwy)

Patient Service Specialist (PSS)

Clinic Hours: 7:00am - 7:00pm

Full Time: Monday-Friday

      Eligibility and effective dates vary


Benefits of becoming a Patient Service Specialist with us:

We strive to provide our employees with a solid work-life balance, as we understand that happy employees have both fulfilling careers and fulfilling lives beyond our doors.

  • Health, Dental, and Vision insurance; Life insurance; Prescription coverage
  • Paid Time Off (PTO) and Extended Illness Days (EID)
  • A 401(k) retirement plan with company match
  • Short and Long Term Disability
  • Personal and Family Medical Leave
  • PSS Ladder Program




  • Greets patients
  • Answers phones
  • Patient intake and data entry
  • Insurance verification and pre-authorization
  • Schedules patient appointments
  • Operates front office of outpatient centers
  • Supports therapists and therapy assistants
  • Daily cash balancing and weekly banking deposits


  • HS diploma or GED is required

Preferred Experience

  • Customer service experience
  • Knowledge of insurance verification
  • Healthcare, medical, or dental office administration

Additional Data

Select Medical is committed to having a workforce that reflects diversity at all levels and is an equal opportunity employer. Qualified applicants are considered for employment, and employees are treated during employment without regard to race, color, religion, national origin, citizenship, age, sex, sexual orientation, gender identity, marital status, ancestry, physical or mental disability, veteran status, or any other characteristic protected under applicable law.