Patient Service Specialist - Medical Front Office

ID280140
Full Time
3800 Gaylord Parkway, Suite 130
Frisco, TX 75034
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Job Description

Baylor Scott & White Institute for Rehabilitation

Location: Frisco , TX (Frisco Star)

 Patient Service Specialist (PSS)

 Hours: vary Monday - Friday between 7am - 7pm

 Full Time– Float

 

Candidate will be required to travel to multiple outpatient clinics.

Area of Coverage: Frisco, Prosper, Aubrey, The Colony, Carrollton and Plano
Mileage Reimbursement

  

Compensation depends upon candidate’s years of experience and internal equity.

This is an entry-level position.

 Starting salary:  $18 per hour based off experience

 

Benefits of becoming a Patient Service Specialist with us:

We strive to provide our employees with a solid work-life balance, as we understand that happy employees have both fulfilling careers and fulfilling lives beyond our doors.

  • Health, Dental, and Vision insurance; Life insurance; Prescription coverage
  • Paid Time Off (PTO) and Extended Illness Days (EID)
  • A 401(k) retirement plan with company match
  • Short and Long Term Disability
  • Personal and Family Medical Leave
  • PSS Ladder Program

*Eligibility and effective dates vary

Responsibilities

We are looking for someone who can provide outstanding customer service. Candidate must possess great communication skills and attention to detail. This is a fast paced clinic seeking a go getter, team player that can help our team get things done. We process referrals, schedule patients, complete the intake process & data entry, insurance verification and review of benefits with patients, copay collection, authorizations, arriving and scheduling patients, billing reports, closing report and other tasks as needed. Candidate may be required to travel to multiple locations as needed.

  • Greets patients
  • Answers phones
  • Patient intake and data entry
  • Insurance verification and pre-authorization
  • Schedules patient appointments
  • Operates front office of outpatient centers
  • Supports therapists and therapy assistants
  • Daily cash balancing and weekly banking deposits

Qualifications

  • HS diploma or GED is required

Preferred Experience

  • Customer service experience
  • Knowledge of insurance verification
  • Healthcare, medical, or dental office administration

Additional Data

Select Medical is committed to having a workforce that reflects diversity at all levels and is an equal opportunity employer. Qualified applicants are considered for employment, and employees are treated during employment without regard to race, color, religion, national origin, citizenship, age, sex, sexual orientation, gender identity, marital status, ancestry, physical or mental disability, veteran status, or any other characteristic protected under applicable law.

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