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Baylor Scott & White Institute for Rehabilitation
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Patient Service Specialist - Medical Front Office

ID260805
Full Time Regular
7217 Telecom Parkway, 2nd Floor
Garland, TX 75044-2202 | View Maps & Directions

Job Description

Baylor Scott & White Institute for Rehabilitation

Garland (Telecom Pkwy)

Outpatient Rehab 

***travel to other clinics within region when coverage needs arise***

 

Patient Service Specialist (PSS)

Full Time / Monday-Friday

 Clinic Hours: 7:00am - 7:00pm

Looking for a customer service, detail oriented individual who is able to work in a fast paced environment. Task includes check in, check out, insurance verifications, scheduling, reports, faxing and scanning and other office duties. To provide outstanding customer service to patients and staff.

Select Medical/Baylor Scott & White Institute for Rehabilitation complies with state and federal wage and hour laws.  Compensation depends upon candidate’s years of experience and internal equity. This is an entry level position, starting pay is $18.00 an hour based off of experience.

Responsibilities

Responsibilities

  • Greets patients
  • Answers phones
  • Patient intake and data entry
  • Insurance verification and pre-authorization
  • Schedules patient appointments
  • Operates front office of outpatient centers
  • Supports therapists and therapy assistants
  • Daily cash balancing and weekly banking deposits

Qualifications

Minimum Qualifications

  • High School Diploma or equivalent required

Preferred Experience

  • Courses in bookkeeping and accounting OR work experience in a healthcare or related setting.
  • One to two years medical billing and administrative experience preferred.
  • Interpersonal skills necessary to communicate and relate ideas effectively with staff members, supportive personnel, management staff, third party payers, patients, and physicians.
  • Must have strong skills in computer equipment and software, detailed documentation, problem-solving and excellent customer service.

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  • In addition to comprehensive health care, benefits and 401k plan, we also offer clinical advancement and residency programs, tuition assistance, employee discounts and more. Learn more...

  • Our shared values and cultural behaviors serve as the foundation for delivering an exceptional experience for both our patients and our colleagues. Learn more...

  • We are the largest rehabilitation network in Texas, with a continuum of care that includes acute therapy, inpatient rehabilitation, outpatient therapy, home health and neuro-transitional rehabilitation. Since our hospital is a partnership between Select Medical and Baylor Scott & White Health, our employees have access to an immense network of medical professionals, educational opportunities and career growth. We serve a diverse patient population, from complex acute inpatient cases to outpatient sports medicine for high-level athletes. Learn more about Baylor Scott & White Institute for Rehabilitation.

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