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Patient Service Specialist - Medical Front Office

Royse City, TX 75189 | View Maps & Directions
Job Description
Baylor Scott & White Institute for Rehabilitation
East Dallas, TX
Outpatient Rehab
Patient Service Specialist (PSS)
As Needed (Per Diem) Float
***Will be required to travel to multiple outpatient clinics/areas:Dallas/Landry, Mesquite, Rockwall, Royse City, Terrell, Garland, Wylie, Rowlett***
Looking for a customer service, detail oriented individual who is able to work in a fast paced environment. Task includes check in, check out, insurance verifications, scheduling, reports, faxing and scanning and other office duties. To provide outstanding customer service to patients and staff.
Responsibilities
Responsibilities
- Greets patients
- Answers phones
- Patient intake and data entry
- Insurance verification and pre-authorization
- Schedules patient appointments
- Operates front office of outpatient centers
- Supports therapists and therapy assistants
- Daily cash balancing and weekly banking deposits
Qualifications
Minimum Qualifications
- High School Diploma or equivalent required
Preferred Experience
- Courses in bookkeeping and accounting OR work experience in a healthcare or related setting.
- One to two years medical billing and administrative experience preferred.
- Interpersonal skills necessary to communicate and relate ideas effectively with staff members, supportive personnel, management staff, third party payers, patients, and physicians.
- Must have strong skills in computer equipment and software, detailed documentation, problem-solving and excellent customer service.
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