Patient Service Specialist - Medical Front Office

ID257465
Per Diem
594 W Interstate 30
Royse City, TX 75189
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Job Description

Baylor Scott & White Institute for Rehabilitation

East Dallas, TX

Outpatient Rehab 

 

Patient Service Specialist (PSS)

As Needed (Per Diem) Float

***Will be required to travel to multiple outpatient clinics/areas:Dallas/Landry, Mesquite, Rockwall, Royse City, Terrell, Garland, Wylie, Rowlett***

Looking for a customer service, detail oriented individual who is able to work in a fast paced environment. Task includes check in, check out, insurance verifications, scheduling, reports, faxing and scanning and other office duties. To provide outstanding customer service to patients and staff.

Responsibilities

Responsibilities

  • Greets patients
  • Answers phones
  • Patient intake and data entry
  • Insurance verification and pre-authorization
  • Schedules patient appointments
  • Operates front office of outpatient centers
  • Supports therapists and therapy assistants
  • Daily cash balancing and weekly banking deposits

Qualifications

Minimum Qualifications

  • High School Diploma or equivalent required

Preferred Experience

  • Courses in bookkeeping and accounting OR work experience in a healthcare or related setting.
  • One to two years medical billing and administrative experience preferred.
  • Interpersonal skills necessary to communicate and relate ideas effectively with staff members, supportive personnel, management staff, third party payers, patients, and physicians.
  • Must have strong skills in computer equipment and software, detailed documentation, problem-solving and excellent customer service.

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