Office Coordinator

Full Time Regular
1199 Pleasant Valley Way
West Orange, NJ 07052
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Job Description

Kessler Institute for Rehabilitation | Select Medical

1199 Pleasant Valley Way West Orange, NJ 07052

                                                         Acute Medical Rehabilitation Hospital

Office Coordinator, Full-Time - KPS

Shift /Hours: Monday - Friday, 9:00am - 5:00pm

Benefits of being an office Coordinator us:

  • You are a valued member of our team
  • The ability to grow and learn
  • Advancement opportunities 
  • Competitive rates 
  • Team-oriented culture 
  • Comprehensive benefits package for full-time employees (including medical, dental, vision, 401k, life insurance, short and long term disability, and tuition assistance)


An Office Coordinator is responsible for performing day-to-day medical office activities which includes scheduling, registering patients, verifying coverage, ensuring payment for medical services, maintains medical records and clinical documentation. Participates in activities to ensure timely capture and appropriate documentation of services rendered. Always provides customer friendly service.

Verifies insurance and/or payment method.  Obtains and tracks referrals, insurance authorizations and certifications (from payers, patient, or referral source as appropriate) and communicates this data to patient, business office and practice staff. 

Ensures appropriate authorization(s) are in place prior to services being rendered by medical providers.

Enters information into computer system for new patients and routinely updates information for established patients and performs registration functions (in advance of scheduled appointment when possible). 

Prepares and enters all charge tickets, documents and information  medical outpatients. 

Ensures that all necessary financial and clinical forms are signed by the patient prior to services being rendered.

Provides medical record documentation as requested by medical records and billing office within a 48 hour turn around.
Maintains knowledge of and participates in performance improvement and risk management activities.
Supports the physicians with messages, charge entry, communications with the hospital staff, outside phone calls, physician schedules e-mailed to the nursing units, schedules coverage for physicians who are off duty, physicians timesheets, all correspondence requests from physicians.
Explains outpatient policies and procedures and billing practices to patients.  Directs patient appropriately as necessary.
Ensures that all EMRs are updated with each patient visit.

Collects referrals, prescriptions and orders (as appropriate).  Obtain copies of insurance card(s). 

Collects, tracks, enters and documents co-payments and related fees for supplies and services. 

Performs cash reconciliations, prepares deposit slips and forwards logs to business office.

Performs other duties as requested.


Minimum Qualifications

High School diploma or equivalent required.

One year office experience required.  

Preferred Qualifications

Previous medical office experience preferred

Experience with medical insurance authorization, terminology and patient interaction preferred

Additional Data

Select Medical is an equal opportunity employer committed to dealing with employees in a nondiscriminatory manner and based on job-related qualifications and abilities. The Company will recruit, hire, train, and promote all persons without regard to race, color, sex, religion, national origin, veteran status, age (40 and over), marital status, disability or history of disability (except where physical or mental abilities are a bona fide occupational qualification) or any other protected status.



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