RN, Residential Manager -Neuro Transitional Rehabilitation

Full Time Regular
3601 Swiss Avenue
Dallas, TX 75204-6225
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Job Description

Baylor Scott & White Institute for Rehabilitation

Dallas, TX 

Residential Manager - Neuro Transitional Rehabilitation Center

Monday - Friday (7:30a - 4:30p)

        We have an opening for a Residential Manager for our Neuro Transitional Rehabilitation Center. This position is located at our beautiful facility, located next to our Downtown Dallas Rehabilitation hospital on the BUMC campus. Our Neuro Transitional Rehab is for patients rehabilitation from TBI, that need a longer transition before they go home.  The facility is made up of 9 suites where patients live full time as they learn to adapt to tasks, environments, and challenges that they will encounter daily.


Job Summary:

Directs residential operations to ensure regulatory and accreditation compliance. Promotes employee engagement and patient/family satisfaction. Oversees day-to-day operations of the residence, patient care and staff education through implementing program philosophy and systems to achieve program goals. Leads employees to deliver a value based program through assuring patients and families are treated with respect and dignity and monitoring that they feel safe, secure and comfortable in the facility. Serves as listed manager of the residence.

Job Duties:

  • Directs residential facility operations to ensure compliance with federal and state regulations and, CARF accreditation standards. 
  •  Participates as part of the leadership team to ensure program quality and adherence to NTR policies and procedures, risk management program and program philosophy are consistently delivered.  
  •  Oversees direct care staff across all environments of care. Ensures orientation, annual education and competencies are reflective of regulatory and accreditation standards. Implementing the inclusion of key components of  NTR program philosophy including at a minimum the transdisciplinary team model, risk management program, environmental focus, effective communication, documentation compliance and accuracy, adherence to patient plan of care and daily patient activity tasks.
  • Ensures the center meets NTR standards for safety, aesthetics, cleanliness, organization, decor, maintenance, and landscaping.
  •  Provides on the floor training demonstrating skilled execution of the treatment model, approaches and interactions with patients and families consistent with program philosophy, best practices within scope of license. 
  • Attends and provides input into required meetings which may include clinical and leadership huddles, team conference, family conferences, admissions meeting, quality meeting, site specific meetings, and other meetings as needed. 
  • Implements plans in collaboration with leadership to ensure annual and ongoing employee feedback through corporate surveys, training feedback surveys and other ad hoc surveys as needed.  Assists in analysis of results and implements action plans to address concerns and promote employee engagement.   
  •  Ensures patient council meetings are conducted monthly and patient feedback is shared, concerns addressed and incorporated into program performance and management.
  •  Oversight of transportation, and vehicle maintenance ensuring compliance to NTR policies, risk management program, state and accreditation standards.
  • May occasionally transport patients into the community.
  • Participates in on call rotation.
  •  Ensures recommendations of outside specialty consultants are integrated into the patient plan of care by direct care staff.
  • Oversees the operational expenses to ensure compliance to budget.
  • Supervises food and material management to ensure the center has adequate supplies and compliant with corporate, regulatory and NTR standards for emergency preparedness, processing and receiving.
  •  Ensures compliance with NTR performance measurement and management program including incident report, investigation, RCA reviews, tracking and analysis of direct care quality metrics within scope of license.  
  •  Evaluates performance of assigned staff.
  •  Performs other duties as requested.


Minimum Skills, Knowledge & Abilities (including licensure, certification and other job-related credentials)

  • Current licensure in a clinical discipline, RN, Speech and Language Pathologist, Occupational Therapist, Physical Therapist, Neuropsychologist, Licensed Master of Social Work, Licensed Professional Counselor or Behavior Analyst preferred.
  • BLS certification through the American Heart Association required.
  • Current State Driver's License in good standing required
  • Knowledge of staffing patterns/ratios preferred
  • Two years of leadership experience in an assisted living or neuro transitional rehabilitation environment preferred; experience with acquired brain injury and spinal cord injury population preferred.
  • Ability to delegate and problem solve effectively.

Additional Data

Baylor Scott & White Institute for Rehabilitation (A Division of Select Medical) carries a well known reputation for patient care and exceptional quality outcomes. We serve all people through exemplary healthcare, education, research and community service. Fourteen years running Baylor Institute for Rehabilitation and our partner Kessler Institute for Rehabilitation has been named in U.S. News & World Report's as “America's Best Hospitals." We are JCAHO certified and won the Quality Texas Foundation Performance Excellence Award.

In April 2011, Baylor Health Care System (http://www.youtube.com/watch?v=n77v_rdhXzc) and Select Medical entered into a partnership which launched Baylor Institute for Rehabilitation.  Baylor chose to enter into this partnership because the core competency of BHCS was the medical aspect of the business. We wanted to be the best in Rehabilitation Services and the joint venture helped us continue on the vision to offer top notch quality care, provide more service lines to our patient and to be in the top five hospitals in the nation. Select Medical and Kessler were the obvious choice for partnership.

Throughout DFW, BSWIR has about 2,000 employees and we continue to grow. We currently have the following locations throughout the Dallas/Ft. Worth making us one of the most recognized and largest rehabilitation providers in the nation:


3 Inpatient Rehab Hospitals (Free standing)

2 Inpatient Rehab Units in Baylor Hospitals

7 Acute Care Therapy Departments

71 Outpatient Therapy Locations

Select Medical is an equal opportunity employer committed to dealing with employees in a nondiscriminatory manner and based on job-related qualifications and abilities. The Company will recruit, hire, train, and promote all persons without regard to race, color, sex, religion, national origin, veteran status, age (40 and over), marital status, disability or history of disability (except where physical or mental abilities are a bona fide occupational qualification) or any other protected status.


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