Bilingual Customer Service Representative

ID145300
Full Time Regular
400 Technology Drive
Canonsburg, PA 15317
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Job Description

Select Medicals Central Business Office is seeking a Bilingual Customer Service team member!  

Responsibilities

The Customer Service team is responsible for: 

  • Answering, forwarding and logging incoming calls in the manner specified by the CBO supervisor.
  • Sorting, stamping, scanning, linking and forwarding incoming mail according to department protocols.
  • Comprehending insurance and patient responsibilities in relation to account balances and billing.
  • Resolving patient, center, and internal account inquiries, both verbal and written. Forwarding the inquiries to the Lead and members of the A/R team or appropriate supervisors as necessary if unable to resolve inquiry.

Qualifications

  • Required -Bilingual Spanish Speaking Skills
  • Required - High School Diploma or equivalent
  • Preferred - minimum 1 year computer skills
  • Preferred - minimum 6 months customer service skills
  • Accurate and Efficient
  • Team Player
  • Proficient in Multi-Tasking
  • Ability to work in a fast past environment
  • Working knowledge of Microsoft Office applications
  • Computer Savvy

Additional Data

Select Medical is committed to having a workforce that reflects diversity at all levels and is an equal opportunity employer. Qualified applicants are considered for employment, and employees are treated during employment without regard to race, color, religion, national origin, citizenship, age, sex, sexual orientation, gender identity, marital status, ancestry, physical or mental disability, veteran status, or any other characteristic protected under applicable law.

Select Medical is recognized as one of America's Best-In-State (Pennsylvania) Employers 2020 by Forbes.

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