Rehab Aide/Patient Service Specialist - Pasadena, MD

ID141919
Per Diem
8131 Governor Ritchie Highway
Pasadena, MD 21122-6940
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Job Description

Select Physical Therapy is seeking a Per Diem Rehab Aide/Patient Service Specialist (PSS) for our outpatient physical therapy clinic in Pasadena, MD. Previous medical office experience is highly preferred. 

The Rehab Aide/Patient Service Specialist will consistently demonstrate excellence in customer service and the talent to perform all front office administrative duties to best meet the needs of our patients. We are the nation’s leading physical therapy company and our team is dedicated to the communities we serve and delivering an exceptional patient and customer service experience.  The Patient Service Specialist position conducts their work in a positive helpful manner, possesses excellent computer, telephone and customer service skills and is detail oriented. 

Job duties include: 

  • Greeting patients
  • Patient registration & scheduling
  • Insurance verification
  • Co-pay collections
  • Obtaining referrals and authorizations
  • Responding to requests for information
  • Assisting therapists as needed for general clinic maintenance and upkeep
  • Answering telephones and additional administrative functions
  • Executes activities as directed by supervising therapist.
  • Cleans, sterilizes and prepares equipment in accordance with company policy and guidelines.
  • Cleans and maintains therapy/exercise equipment.
  • Keeps current with laundry and maintains adequate stock of supplies.
  • Performs other duties as assigned

This is an hourly paid position based on experience. 

To apply, complete our FULL HR application at https://careers.selectmedical.com/

Select Medical Corporation's Outpatient Division is a nationally prominent, locally driven provider of outpatient physical rehabilitation with over 1700 locations in 37 states, including the District of Columbia. Throughout the country we operate primarily as Select Physical Therapy, NovaCare Rehabilitation, Physio, Kessler Rehabilitation Center, KORT, Saco Bay Physical Therapy, Concentra, SSM Physical Therapy and Keystone Physical Therapy. Our highly respected clinical team provides preventative and rehabilitative services that maximize functionality and promote well-being. We develop individualized treatment plans to help achieve each patient's specific goals. Our integrated local market network allows us to effectively partner with physicians, employers, payors and case managers to achieve optimal patient outcomes in a cost-effective manner. We also provide physical therapy and athletic training services to professional sports teams, colleges, universities and high schools.

Responsibilities

Responsibilities: The ideal candidate possesses the ability to consistently perform the following job duties with excellence... 

  • Warmly greet every patient with eye contact, a smile, and a positive statement
  • Attentively register new and existing patients as they arrive, offering them information as necessary to ensure they know what to expect during their visit
  • Thoughtfully schedule patient appointments in person or over the phone by showing empathy for their needs and limitations
  • Carefully conduct insurance authorizations and verifications
  • Collect co-pays from patients with attention to detail
  • Offer a fond farewell, providing any pertinent information about their next appointment
  • Respond to requests for information from patients, providers, and coworkers in a timely manner and with a positive attitude
  • Show you are a team player who is committed to excellence by assisting your peers with general clinic maintenance and upkeep
  • Live the Select Medical Values in every interaction, every day
  • Reports to and is under the direct supervision of a Physical Therapist Assistant, Certified Occupational Therapy Assistant, Physical Therapist and/or Occupational Therapist in accordance with State Practice Act.
  • Possesses training and/or experience which allows him/her to aide therapists in carrying out rehabilitation procedures, organize/schedule and keep records of ancillary services (i.e. FCE’s, CYBEX, POETS, etc.) and support other center specific functions.

 Schedule:

  • Clinic Location: Pasadena, MD
  • Type of Employment: Per Diem
  • Full Medical and Dental Benefits: No
  • Previous medical office experience: Strongly Preferred
  • Previous experience with insurance/billing: Strongly Preferred

We’re looking for someone young, eager, and dedicated to join our team! College students encouraged to apply!

We welcome those who are interested in Physical Therapy and are looking to jump start their career! 

*This position will most likely be required to travel between two clinics as needed: Pasadena and Glen Burnie. 

Qualifications

  • High School Diploma or GED required
  • Ability to use all necessary office equipment (faxes, copiers, computers, telephones, etc.)
  • Ability to type 40 words per minute preferred
  • High school diploma or GED required.
  • Successful completion of training session and training period for a Rehab Aide II required.
  • Completion of OSHA training.
  • Certified-Pulmonary Resuscitation (CPR) certification.
  • First aid certification preferred
  • Two (2) years previous job-related experience preferred.
  • Prior experience in an outpatient clinic a plus.
  • Computer skills must include word processing, spreadsheet, and data entry

Additional Data

As a Select Medical employee, we want you to:

  • Be Patient-Centered: focus on the needs of patients to help improve their lives
  • Build Trust: speak up, make good decisions, and trust others to do the same
  • Own the Future: own your success and take action to build a successful career
  • Think First: understand that good data is key to achieving superior results
  • Celebrate Success: recognize and reward others for the value they create
  • Create Change: innovate in how you perform your role

Select Medical Corporation's Outpatient Division is a nationally prominent, locally driven provider of outpatient physical rehabilitation with approximately 1700 locations in 37 states, plus the District of Columbia. Throughout the country we operate primarily as Select Physical Therapy, NovaCare Rehabilitation, Physio, Kessler Rehabilitation Center, KORT, Saco Bay Physical Therapy, Concentra and Keystone Physical Therapy. Our highly respected clinical team provides preventative and rehabilitative services that maximize functionality and promote well-being. We develop individualized treatment plans to help achieve each patient's specific goals. Our integrated local market network allows us to effectively partner with physicians, employers, payers and case managers to achieve optimal patient outcomes in a cost-effective manner. We also provide physical therapy and athletic training services to professional sports teams, colleges, universities and high schools.

To apply, complete our FULL HR application at https://careers.selectmedical.com/

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