Centralized Scheduler *Bilingual Spanish Speaking Required*
Kessler Rehabilitation Center
*Bilingual Spanish Speaking Required*
Starting Salary w/No experience: $14.00
Hours: 8 hours, 5 days per week between 6am-8pm
Kessler Rehabilitation Center is the outpatient network of Kessler Institute for Rehabilitation, one of the nation's leading rehabilitation hospitals. Founded in 1948, Kessler has continued to expand its programs and services to meet the growing demand for quality outpatient physical and occupational therapies. Today, Kessler has more than 90 centers in 13 counties across New Jersey, and treats more than 38,000 patients each year.
By carefully integrating clinical expertise, experience and leading-edge technologies, Kessler helps to optimize the recovery of individuals with orthopedic, sports and work-related injuries, musculoskeletal and neuromuscular conditions and other physical rehabilitation needs.
Kessler is not only committed to the health and quality of life of its patients, but to the well-being of its communities. Our centers host a wide range of free educational events, screenings and seminars and offer programming to local schools and colleges, libraries, community organizations, youth centers, sports and recreation leagues, and other groups.
Possesses excellent communication and organizational skills, as well as exceptional multitasking abilities necessary to schedule patients at the outpatient satellite centers. Works collaboratively with the CBO, center staff, third party payer representatives, patients, physicians and their office staff to ensure accurate patient scheduling, exhibiting excellence in customer service. The Centralized Scheduler consistently provides excellent customer service through all phone interactions ensuring an overall excellent patient experience.
Education and Experience Required:
- High School Diploma or equivalent required.
- Previous experience within a healthcare customer service setting preferred.
- Proficiency in various computer applications/programs required.
- Excellent written and verbal communication skills.
- Spanish speaking for translation required.
- Answering heavy volume phone calls experience preferred.
- Varied Shifts each day. Full availability Monday-Friday 7am-8pm
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